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Shipping Policy

4/6/2006

Shipping Time -- Most orders received before 8:00AM will ship the same day, provided the product ordered is in stock. Most orders received after 8:00AM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by our store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Our Free Shipping is applicable to the lower 48 states in the USA. Additional charges apply to Hawaii, Alaska, US territories and global shipments. Free shipments on freight shipping does not include lift gate service to lower a crate or package weighing over 150 pounds from the truck to the ground. That becomes the responsibility of the customer if a lift gate service is not purchased.

Freight shipments over 150 pounds for delivery to a residence or business require communication with the freight company. The shipping company will contact the customer to arrange a delivery time and date. The consumers must be present during the time of delivery. If any additional costs are incurred from the freight company having to reschedule, redeliver, or alter shipping services due to customer complications the additional costs will be charged to the customer.

Specialty shipping services like overnight shipping cannot be canceled. Once a package ships we cannot cancel or recall the order. If the shipment is refused it falls under our return policy. Packages will also not be rerouted once shipped for security purposes. Shipping insurance is required when purchasing from our sight and will be added to each order to protect your purchase. All orders will also require signature upon delivery. Therefore a physical shipping address is needed, preferably the same address as your registered payment came from. We do not ship to P.O. Boxes.